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Privacy Policy

Last updated: October 2026

This Privacy Policy describes how Diana Zepeda, doing business as Diana Closes Loans (“we,” “us,” or “our”), collects, uses, and protects personal information provided through this website.

Information We Collect

When you contact us through this website, we may collect your name, email address, phone number (if provided), message, and whether you choose to consent to text messages. Our form processor may also collect technical information necessary to process and secure submissions.

How We Use Information

We use submitted information to respond to inquiries, communicate about mortgage and loan services you request, schedule appointments, send relevant follow-up, maintain records, and operate and protect our website. We do not use an unchecked SMS consent box as permission to send marketing texts.

SMS Communications and Consent

Text messages are sent only as permitted by applicable law and any consent you provide. If you opt in, you may receive messages about your inquiry, appointments, reminders, and loan-related updates. Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for assistance. Consent to SMS is optional and is not required to submit the contact form or obtain services.

Sharing and Selling of Information

Data will not be sold or shared with third parties for marketing or promotional purposes. Mobile phone information and SMS opt-in consent will not be shared with third parties or affiliates for marketing or promotional purposes. We do not sell leads’ phone numbers. We may use service providers, including Formspree, for website hosting, contact-form processing, and operational communications; they are not authorized to use submitted information for their independent marketing. We may also disclose information when legally required.

Security and Retention

We use reasonable administrative and technical safeguards appropriate to the information collected. No internet transmission or storage method is completely secure. Please do not submit Social Security numbers, bank statements, or other sensitive financial documents through this contact form. We retain information as reasonably needed for inquiries, business records, and legal obligations.

Your Choices and Requests

You may decline to provide an optional phone number or SMS consent. You may opt out of SMS messages by replying STOP. To ask about, correct, or request deletion of information you submitted, contact us at the email below, subject to applicable recordkeeping obligations and law.

Changes to This Policy

We may update this policy periodically and will post the revised version here with an updated date.

Contact Us

Diana Zepeda
4 Park Plaza, Suite 730, Irvine, CA 92614
Email: [email protected]
Phone: 602-741-6946

See also our Terms & SMS Terms.